![]() Company contacts receive a meeting invitation in the Desktop App.Invite company and external contacts to an instant meeting.While on a call in the Desktop App, you can: Tap Merge once the second call is answered.Dial a number and then click the Phone icon to place your call, or click the Directory icon and select a contact.The following options are available during an active call: ArrowsĪdds another person for a three-way call: NOTE: Only visible to Super Users and Account Administrators. View and make changes to your account in the Admin Portal. Run reports to see detailed call information for your extensions, users, call groups, and call queues. View all call activity and use advanced call control features such as Visual Call Park, Visual Call Queue, and Call Transfer options to help you manage call volume. NOTE: End Users only see Request This App, while Administrators see the feature price and can continue to the checkout screen. View services and features that can be added to your account. ![]() View all company and personal contacts on the account. Plan, Start, or Join a meeting and view meeting History and Recordings. You can view up to 12 months of received messages.Įxchange messages with other users on your account and view up to 12 months of received messages. Send SMS messages, where MMS (jpg, jpeg, png, and bmp) is supported. See Set Up Voicemail and Greetings for details. Voicemails are available here for six months. Make calls and view up to six months of call history and On-Demand call recordings. Provides real-time status of Vonage systems. Send feedback to tell us how we can improve.Īsk questions using our automated chatbot or open a case. Integrate a CRM to open a website when a call is initiated. ![]() ![]() Set options for the account that include:Īllows you to forward calls to a different phone device or phone number.Īdd rules to block numbers. Sends calls to voicemail and disables notifications.ĭisables notifications but calls still ring through.ĭisables calls for the Desktop app but other devices on your extension(s) still receive calls. Click the Avatar (initials at top left) for the following menu options: Mute All Devices ![]()
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